No-log VPN service

We don’t track, collect, or share your private data. It’s none of our business.

NordVPN knows about you just enough to deliver the service you expect – and not a digit more.

Why is the VPN logging policy important?

Without a VPN, all your online traffic passes through your internet service provider (ISP). They can see everything you do online and track your behavior. Sometimes they even hand your internet access data over to advertisers, government agencies, or other third parties.

When you connect to a VPN server, your ISP can no longer see what you do on the internet. However, your VPN provider does have that power. So it’s crucial to know what kind of logs – details about you and your online activity – the provider keeps.

If you want to get a VPN for privacy, compare your options by looking at these details:

the types of data the service collects about users and their internet usage;
the external support or tracking tools it uses;
the country where the service operates and the local legal requirements for collecting user data;
the payment options the service offers and how these are linked to the user identity.

Main types of internet logs

Connection logs

incoming and outgoing IP address

connection date and duration

amount of data transferred

VPN servers used

Usage logs

websites visited

files downloaded

software used

As you can see, a lot of potentially sensitive personal information is included in usage logs. VPN providers are not supposed to collect them at all – if you find one that does, run the other way!

While most providers claim to run no-log VPN services, many still collect extensive connection logs. That’s a problem because third parties could use this information about your internet access to identify you.

5 reasons why NordVPN is the best service for privacy

We keep no logs of your activity online

We do not store connection timestamps, session information, used bandwidth, traffic data, IP addresses, or other data. Nothing to store – nothing to share with anyone.

Independent auditors have confirmed our no-log VPN policy

We invited one of the Big 4 auditing firms — PricewaterhouseCoopers AG, Zurich, Switzerland — to perform an industry-first audit of our no-logging claims. The report concludes that our policy description is fair and accurate.

NordVPN is based away from the EU and US jurisdictions

That’s why we don’t have the legal obligation to collect your personal data. If someone asks for it, the best we can do is shrug our shoulders. And we like it that way.

We accept cryptocurrencies

With a crypto wallet and some stealth skills, you can sign up and pay for NordVPN without leaving a trace of who you are. And you still get the 30-day money-back guarantee.

NordVPN has special features for extra privacy

If you handle sensitive information every day, you need more layers of security than the rest of us. Make use of our privacy-focused VPN solutions, such as Double VPN or Onion Over VPN.

What does NordVPN know about you?

Email address

It’s necessary for creating and managing your user account, resetting the password, and making a VPN connection.

Payment data

Our payment providers process just enough billing information to make the payments – and refunds – happen. If you want to make an untraceable VPN purchase, we also accept cryptocurrencies.

The timestamp of the last session status

For every user, we allow up to 6 VPN connections at the same time. To enforce the limit, our system tracks the username and the timestamp of the last session status while the session is active. It deletes the data automatically within 15 minutes after you disconnect.

Customer service information

We store the customer service emails and chats that take place through the Contact Us page. Your previous inquiries are a bit like medical history and help us identify the issues more accurately. The communications are stored for 2 years unless you request to remove them.

How you use the NordVPN site

NordVPN.com uses a few types of cookies to improve your experience on the website, such as:

Google Analytics for statistical analysis and to improve the performance of the website;
Affiliate cookies to know which customers were referred to the site by our partners;
Cookies for personalizing the content of the site, for example, setting the default language.

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