Several months ago, we promised a major independent audit to back up the claims we make about our product – that we don’t log identifiable user information under any circumstances. That audit result – an industry-first step towards transparency – has finally arrived.
The good news is that we are very pleased with the results of the audit. We believe that they accurately reflect our responsibilities to our clients and the values our service is built upon.
However, in order to uphold the integrity of the audit and its results, we are currently significantly limited in what we can publicly say about it. We cannot publish it or quote it. Here’s what we can tell you right now:
Between October 29th and November 8th, we invited the independent auditors to review our servers and code and to interview the employees in charge of maintaining our service. As far as we could tell, no stone was left unturned. The auditors’ goal was to see if our service lives up to our claims of providing a no-logs VPN service, and we believe we’ve passed the test.
As you may now understand, achieving full transparency can be difficult for a service that pledges to keep its users anonymous and secure. Even open-source code won’t help, as it says very little about what happens on the provider’s servers. By allowing these auditors into our servers, we’ve set a new standard for other leading VPNs in the market. We also intend to regularly audit our service in the future. Hopefully, other VPNs will follow suit, as that can only lead to more privacy and security for everyone!
If you have any questions about the audit, please contact us at firstname.lastname@example.org.