Resolving any technical issues with a networked printer always starts with knowing your printer’s IP address. Almost any troubleshoot starts right here.
Your printer’s IP address is a 12-digit ID number used to connect it to the internet or a device. You can find it in four different ways:
How to find your printer’s IP address in 4 different ways
1. Open Control Panel > Hardware and Sound > Devices and Printers.
2. Right-click the printer and select Properties.
3. A mini window will appear with multiple sets of tabs. Your printer driver will either use a WSD (Web Services for Devices) to connect, or a TCP/IP port.
4. Look in the Web Services tab for your IP address if only three tabs appear.
5. Alternatively, look in the Ports tab for your IP address if five tabs appear.
1. Open System Preferences from the dock or by clicking on the Apple logo in the top left corner of your screen.
2. Click on Printers and Scanners.
3. Select a printer from the left-hand column.
4. Your printer’s IP address is a 12 digit number listed under Location.
If you have access rights to your router, you can find your printer’s IP address in the router’s setup menu. First, you’ll need to log in.
1. Open any web browser and type in 192.168.1.1 into the address bar — hit enter.
2. Enter your router username and password. If you’ve forgotten them, ask your admin to remind you or try our tips here.
3. Once you’re in, look for a DHCP Client Table or a client list (found under the Local Network section).
4. Open the client list and find and click on your printer to see it’s IP address.
You may need to refer to your printer’s manual for exact instructions, but the following steps should get you to the correct part of the menu on most machines.
1. Press the Home button on the printer to display the menu: select Preferences, Options, or Wireless Settings.
2. Check the top of the next box that appears. The IP address is sometimes displayed on its top border.
3. Can’t see it? Continue to View Wireless Details and check there. Alternatively try to navigate your way to networking or network setup options to find your printer’s IP address. Some printer menus may use headings such as TCP/IP, Network Status or Wi-Fi Status.
Now that you’ve hopefully got your printer’s IP address handy, you’ll be able to start fixing any connection issues by typing it into the command prompt box. If you’re trying to connect new devices to your printer, you can now type your printer’s IP address into the Hostname or IP address box. Remember, the device must already be connected to the network for the printer to be able to make a connection through the router.
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