Is OpenAI down?

OpenAI's services, including ChatGPT and the API, can experience all sorts of issues that would make them unavailable. An OpenAI outage can occur when the platform is overwhelmed by extremely high user demand or is facing network problems. Scheduled maintenance or new AI model versions can also be the culprit of service interruptions. In addition, OpenAI may be down because of a security incident, like a targeted cyberattack against the platform.

You can also compare other AI platforms’ status pages to see whether the issue is broader across AI services — for example, by checking whether Character AI is down.

No, if OpenAI’s website is down, its other services may be up and running smoothly. That’s because OpenAI runs its corporate website, the ChatGPT application, and the developer API on different systems. So the main site can experience an outage, while ChatGPT continues to function normally. In some cases, ChatGPT may be unavailable not because of the system failure, but because of your local network restrictions, leading users to wonder “is ChatGPT down” even though the service itself is still operational. Many people choose to use a VPN for ChatGPT to avoid similar disruptions or stay safer while using the platform. However, a widespread failure affecting OpenAI’s core systems could still cause all its services to go down at once.

If you think OpenAI may be down, you can use the issue report form on this page and let other users know you’re facing problems. We also encourage you to leave a comment for other users to see.

To find out if the platform is down, you should check the current OpenAI status. If the status shows the platform is working normally, but you’re still experiencing issues, they might be coming from your own end.

When OpenAI is not responding, you should first find out if the issue is on the platform's end or yours. Start by checking the current OpenAI status. If the status shows all systems are operational, the issue is likely on your end. In that case, simple actions like refreshing the page, checking your internet connection, or clearing the cache in your browser might resolve the problem. However, if these steps fail, you should also try a different browser or log out and log back in to your account to fix connection issues.

There is no fixed timeline for how long OpenAI takes to resolve an outage. The duration depends entirely on how severe and complex the problem is. Minor glitches may be fixed in minutes, while widespread infrastructure failures could take several hours to resolve fully.

OpenAI can run slowly for a handful of reasons, such as an influx of traffic during peak hours or a partial system issue. It’s also possible that OpenAI is experiencing a cybersecurity incident, like a DDoS attack. But before you jump to conclusions, check your internet connection – a local network problem can sometimes manifest in a lagging service.

To check if the OpenAI’s API is down, you should first find out what is the current OpenAI status. If it seems that OpenAI is operational, the problem might be related to your specific implementation, such as an incorrect API key or a local network issue.

Whatever the issue may be, your first step should be to check OpenAI’s status. If there’s no problem on the platform’s end, here’s what you should check each of these services for:

• ChatGPT and DALL-E. Try refreshing the page, clearing your browser’s cache, and logging out and back into your account.

• OpenAI API. Double-check your API code to ensure your API key is valid. Also, check if you haven’t exceeded your rate limits and make sure your request format is correct.

• OpenAI website. You should check if you’re properly connected to the internet. If you are, the only thing you should do is to wait for OpenAI to resolve the problem on their end.