Avoid scammers with NordVPN’s call and message protection
Real-time alerts that help you spot potential scam calls and messages.
Automatic call blocking to stop scammers and marketers from bothering you.
Privacy first: No call content is accessed or stored.
What is call and message protection?
Call and message protection is a NordVPN feature for mobile devices that flags potential scam messages and calls, helping prevent phone-based phishing and fraud. It screens incoming texts for patterns cybercriminals typically use. It also checks phone numbers and shows a clear warning, so you can decide whether to answer, decline, or send the call to voicemail instead of answering. Call and message protection also offers call blocking — calls from scammers and telemarketers don’t appear on your screen at all.
What are the benefits of call and message protection?
Get a simple, always-on security layer that helps you stop phone scams without changing how you use your phone.
Real-time alerts before you answer
If a call looks risky, you’ll see a clear warning on your screen, giving you the option to hang up, route it to voicemail, or simply ignore it.
Avoid phishing, malware, and account takeover
The message protection functionality will help you recognize spam, scams, and phishing attacks in your text messages.
Privacy-conscious design
Call and message protection helps identify suspicious callers and texts based on caller info, known scam patterns, and suspicious keywords. It will never access call content or record and store any of the messages.
Works without a VPN connection
Once turned on, call and message protection runs quietly in the background even when your virtual private network isn't connected, so you get an alert whenever the phone rings.
No additional cost
Call and message protection is included with your NordVPN Premium plan — no extra apps needed.
You stay in control
No call is automatically blocked. You get an alert and choose to decline the call, let it go to voicemail, or manually block the number.
Automatic spam call blocking
The system checks numbers against an updated threat database and patterns to catch new waves of spam and telemarketing calls and automatically blocks them.
How call and message protection works
Protects against risky calls
When a call comes in, the call and message protection feature quickly checks the caller’s number against up-to-date scam lists and patterns. If it is identified as risky, a clear label appears on your screen before you answer so you can decline it, let it ring out, or block the number manually.
Respects your privacy
The call and message protection feature looks at caller information only — it analyzes a caller’s number reputation to detect potential scams. It does not access, listen to, or store any call audio or content. Similarly, it only looks for certain keywords in your texts and analyzes them for common patterns that scammers use, but never downloads or stores any of your messages.
Blocks automatically
You can set up call blocking to automatically decline potential scam or telemarketing calls. Even if you don’t have call blocking set up, you receive a warning about a suspicious incoming call. Blocked calls will be visible in the call history.
How to enable NordVPN’s call and message protection
Set up call and message protection on your NordVPN app for Android and call protection on your iOS device to get real-time warnings before you pick up.
01
Open the NordVPN app
Install the latest version of the NordVPN app for your device and launch it.
02
Open the products screen
Tap the four squares icon to open the products menu and select “Call and message protection.”
03
Enable call and message protection
Turn it on and follow the prompts (Android may ask for caller ID and spam permission).
*Message protection is currently only available to NordVPN users on Android. iOS support is coming soon!
Why users trust NordVPN
Don’t take our word for it — find out what our users have to say.
Scam calls are on the rise
Scammers use cheap robocall tech and caller-ID spoofing to hit millions of users daily, costing them time and money.
Robocall volume
In 2025, 38% of Canadians reported receiving more spam calls year over year.
Fraud losses
In 2024, people in the U.S. reported over $12 billion lost to fraud, with a $497 median loss per report.
Phone-related complaints
In 2024, 92,520 reports were tied to telephone and mobile services in the FTC’s database.
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