Experiencing slow connection speed, facing access issues on certain websites, or simply having trouble connecting to the NordVPN app? Our friendly customer service is here to help you.
We at NordVPN have the same approach to our customer support as we do to our VPN solution. We believe that to ensure an excellent VPN customer service we need to guarantee that our Help section is welcoming, organized and up to date. Therefore, we put extra time and effort to improve our VPN setup guides and update the Help Desk information for better user experience.
Although NordVPN is an intuitive and easy-to-use VPN service, we do understand that it gets frustrating to get lost in a pile of information while trying to solve connection, technical or payment issues.
So if you would like to know more about how to handle any technical difficulties while trying to connect or install the NordVPN apps, how to buy a dedicated IP address, what servers are the best for P2P activities or what our logging policy is, feel free to contact our friendly customer service. Each of our customer support specialists is extremely knowledgeable and has a deep understanding of both the NordVPN product and how to successfully communicate with the customer, so we are sure you will receive top-quality service.
In fact, NordVPN customer support agents serve more than 3,000 users requests per day via live chat and support tickets. Each request is forwarded to a specialized department – Payments, Connection Issues or General Inquiries – that deal with user issues accordingly.
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