(also factory reset, master reset)
Hard reset definition
Removing all data from a device and restoring its initial factory settings. A hard reset is performed to either remove all user’s data before they discard or sell the device or to fix certain issues. Similar to formatting a hard drive on a computer, a hard reset removes all applications, data files, profiles, and any other information a user may have entered into it.
Common reasons for performing a hard reset
- The user wants to give their device to someone else or throw it away. A hard reset is needed to make sure their data won’t end up in someone else's hands.
- Malicious software is impossible to remove with traditional antimalware tools.
- Use modern antivirus software.
- The device was stolen or lost, and remotely hard resetting it is the only way to protect personal information.
- The user adjusted the system’s settings the wrong way, and the device is malfunctioning. If it’s impossible to find a solution and fix it, a hard reset will restore the initial settings.