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Augmented intelligence

Augmented intelligence

(also intelligence amplification, intelligence augmentation)

Augmented intelligence definition

A design philosophy that applies artificial intelligence (AI) in practical ways to improve human problem-solving skills. In this model, the end user makes all the major decisions, with the AI limited to filtering out data, providing virtual assistance, and managing tasks in the background.

Augmented intelligence is the solution to the problem of big data. As the volume of information involved in decision-making outpaces the human ability to process it, AI assistance is needed to identify key decision points. As such, augmented intelligence combines machine precision with human intuition and oversight.

Real augmented intelligence examples

  • Virtual assistants like Siri and Alexa are used by many people to help manage their work life, schedule events, or manage the household.
  • Word processors like Microsoft Word or Google Docs check grammar and spelling on the fly, leaving the ultimate choice of style and content up to the writer.
  • Banking software can rapidly identify a customer’s needs and risks, helping financial experts zero in on the products that would be most useful in their situation.
  • Identity verification software can pick out likely matches from millions of images, while its human operators can use their judgment to discard any false positives.

Further reading

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