How to delete an eHarmony account in 2024

Why would you want to delete your eHarmony account?

EHarmony is an online dating service with a compatibility-based matching system for anyone looking for a serious relationship. However, there are plenty of reasons why you would want to cancel your subscription or permanently delete your account.

If you found a partner and no longer need this online dating service, deleting your account is the logical next step. If you are dissatisfied with the service itself — whether it’s the match quality or user experience — closing your profile is the right thing to do. Or you might just want to explore some other online dating platform instead.

Another reason for deleting your eHarmony profile is your online privacy. You might have heard of online dating scams or romance scams and wish to avoid situations where you could become a scammer’s target. After all, deleting all accounts you no longer use is a great way to reduce your online footprint and increase your data privacy. But before you delete your eHarmony account, you need to cancel your subscription first.

How to cancel my eHarmony subscription

You should first cancel your eHarmony subscription before you close your account. When you cancel your subscription, you turn off its auto-renewal and avoid fees for any subsequent periods. You can follow our easy guides below on how to cancel your subscription.

How to cancel an eHarmony subscription on the web

Here is how you can cancel your subscription using your computer:

1. 1.Go to the eHarmony website and log in to your account.
2. 2.Click the down-pointing arrow next to your profile picture.
3. 3.Select “Data and settings” from the drop-down menu.
4. 4.Click on “Amend subscription.”
5. 5.Enter your login password.
6. 6.Click the link at the bottom of the page to begin the cancellation process.
7. 7.Go through to the confirmation page.

Bear in mind that this only cancels the automatic renewal feature, which means that your current subscription will run its full term. And if you have any remaining payments, you will be charged those payments.

How to cancel an eHarmony subscription via the Apple Store

If you subscribed to eHarmony via the Apple Store, you will have to manage your subscription through your App store subscription settings. Go to the Apple Store to do that. Or you can reach out to Apple for further assistance with ending an eHarmony subscription that you purchased in their App store.

How to cancel an eHarmony subscription via Google Play

Follow these steps to cancel an eHarmony subscription purchased through the Google Play app store:

1. 1.Open the Google Play app.
2. 2.Tap the profile icon at the top right corner.
3. 3.Tap “Payments and subscriptions” and open “Subscriptions.”
4. 4.Select your eHarmony subscription.
5. 5.Tap “Cancel subscription.”
6. 6.Follow through with the instructions.

How to hide your profile on eHarmony

You might want to hide your profile while you wait for your subscription period to be over before you delete your eHarmony account for good. If you hide your profile, your account information and profile will remain unchanged. The only thing that will change is your profile visibility — other members on this dating site will no longer see your profile unless you make it visible again.

This is how you hide your eHarmony profile:

1. 1.Log in to your account.
2. 2.Click the arrow next to your photo and open the drop-down menu.
3. 3.Select “Data and settings.”
4. 4.Find the “Profile visibility” section and and move the green slider to make your profile invisible.
5. 5.A banner on your home page will inform you that your profile is now hidden.

However, the members you have already communicated with will be able to see your profile. You will just be invisible to everyone else.

How to delete your eHarmony account

You can delete your account if you no longer want to use eHarmony. First, you must cancel your subscription’s automatic renewal and wait until your subscription expires. However, if you are in the middle of your subscription and want to delete your account right away, you should contact eHarmony’s Help Center.

If you’ve canceled your subscription and waited until it finishes, you can use the easy instructions below to delete your account completely. In eHarmony’s case, deleting your account and deleting your profile mean the same thing. Here’s how you can do it:

1. 1.Go to the eHarmony website and log in to your account.
2. 2.Click the down-pointing arrow next to your profile picture.
3. 3.Select “Data and settings” from the drop-down menu.
4. 4.Under “Profile status,” click “To permanently delete your profile, click here.”
5. 5.On the next page, enter your login password and confirm the deletion of your profile and personal data.

That’s it! Your eHarmony account has been deleted.

What happens when you delete your eHarmony account?

When you delete your eHarmony account, your profile, photos, personal information, and compatibility details are permanently removed from the eHarmony platform. You lose all your communication with your matches on this dating website. Once your eHarmony account is deleted, you lose access to all of the platform’s features and functionalities. You will not be able to log in or use your previous account.

However, eHarmony retains some of your information for legal and legitimate purposes, such as complying with legal obligations or resolving disputes. But this data is typically anonymized and no longer associated with your account. Check the website’s privacy policy for more data retention policies and privacy information.

If, in the future, you want to open an eHarmony account again, you will have to retake the relationship questionnaire, upload a new photo, and provide billing information.

Why can’t I delete my eHarmony account?

You will not be able to delete your eHarmony account if you have an active subscription and pending payments. Make sure that your subscription is canceled and all pending payments are resolved before you attempt to delete your account.

If you have already canceled your subscription and settled all the payments but you still can’t close your account, you can simply write to eHarmony’s customer care service for advice and assistance with closing your account.