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Is Character AI down?

Website status is based solely on the number of user reports submitted and is updated every 30 minutes using data from the past 24 hours. The status you see depends on the baseline — the average number of reports received in 30-minute time blocks over the past 24 hours. Learn more about how our tool works.

Character AI issues reported over the last 24 hours

This graph shows the status of the Character AI website and apps as reported by users over the last 24 hours.

Want to see the status of other popular services? Visit our “is it down?” page!

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User comments about Character AI outages

Is Character AI not working for you? Let other users know what problems you’re facing.

The most recently reported Character AI outages and their causes

Character AI has been unavailable to users from time to time — here’s what happened:

February 15, 2026

Duration: 3h 34m

According to StatusGator, Character AI experienced a minor service outage that disrupted the service for many users.

January 2026

Duration: Minutes to approximately 1 hour per incident

Multiple brief outages were reported, with Character AI’s official status page showing several “investigating” notices in short periods. According to the official Character AI status page, these issues were usually resolved within minutes to about an hour.

November 2025

Duration: Several hours

According to StatusGator monitoring data, Character AI experienced extended warning periods lasting over 11 hours on November 20, 2025, followed by additional issues on November 21, 2025.

Please note that this is public information from external sources, not our own. We cannot modify its content or guarantee its accuracy.

How does the status checker work?

We recalculate the status of the service every 30 minutes based on user reports submitted within the last 24 hours. This allows us to provide firsthand information on outages and helps to better understand the extent of the problem.

To do this, we first calculate a baseline — the average number of reports received in 30-minute time blocks over the past 24 hours. This helps us understand what “normal” activity looks like at any given time.

A mobile screen showing user outage reports used to determine website availability for the “Is it down?” page.

Once we have the baseline, we set thresholds to determine the status of the service:

Online: If the number of reports falls below 50% of the baseline, the service’s status is shown as “Online,” meaning everything is functioning normally.

Partial outage: If the reports fall between 50% and 75% of the baseline, the service might be facing some issues. We label this status as “Partial outage.”

Down: If the number of reports exceeds 75% of the baseline, the service is considered “Down,” indicating significant issues or an outage.

Frequently asked questions