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Is Verizon down? View outage reports

Website status is based solely on the number of user reports submitted, and is updated every 30 minutes using data from the past 24 hours. The status you see depends on the baseline — the average number of reports received for that time period over the past 24 hours. Learn more about how our tool works.

Verizon issues reported over the last 24 hours

This graph shows the status of the Verizon website and services as reported by users over the last 24 hours.

Want to see the status of other popular services? Visit our “is it down?” page!

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User comments about Verizon outages

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Most recently reported Verizon outages and their causes

August 13-14, 2025

Duration: 15 hours

Verizon said site/network upgrades triggered a regional disruption. Customers reported loss of calls, 5G/LTE data, SMS/MMS, and wireless home internet. The restoration window shifted into the early hours of August 14 as crews completed work.

August 5, 2025

Duration: 12 hours

Service interruptions were traced to fiber cuts along railroad tracks. Voice, data, and texting were affected for some users. Verizon noted 911 and Wi-Fi Calling were not impacted while repairs proceeded.

July 31, 2025

Duration: 23 hours

A contractor cut fiber cables, taking down Fios internet and phone service. Connectivity returned after crews replaced the damaged span and completed extensive splicing work.

July 6, 2025

Duration: 17 hours

A widespread outage across multiple counties disrupted calling, mobile data, texts, and some MVNOs that use Verizon’s network.

Please note that this is public information from external sources, not our own. We cannot modify its content or guarantee its accuracy.

How does the status checker work?

We recalculate the status of the service every 30 minutes based on user reports submitted within the last 24 hours. This allows us to provide firsthand information on outages and helps to better understand the extent of the problem.

To do this, we first calculate a baseline — the average number of reports received in 30-minute time blocks over the past 24 hours. This helps us understand what “normal” activity looks like at any given time.

A mobile screen showing user outage reports used to determine website availability for the “Is it down?” page.

Once we have the baseline, we set thresholds to determine the status of the service:

Online: If the number of reports falls below 50% of the baseline, the service’s status is shown as “Online,” meaning everything is functioning normally.

Partial outage: If the reports fall between 50% and 75% of the baseline, the service might be facing some issues. We label this status as “Partial outage.”

Down: If the number of reports exceeds 75% of the baseline, the service is considered “Down,” indicating significant issues or an outage.

Frequently asked questions