What to do if you become a victim of cybercrime
Immediate steps
Disconnect your device
If your computer or mobile device has become infected as part of a cybercrime, taking it offline will stop cybercriminals from sending remote instructions to the malware.
Review account activity
Check all important accounts for suspicious activity (such as password change requests or new subscriptions) to determine which ones have been compromised by the cybercriminals.
Notify financial institutions
If you suspect that your bank account or credit card have been compromised, immediately contact the issuing institution to block recent transactions.
Change your passwords
Change passwords for all important accounts to stop the cyberattack from spreading further. If possible, set up two-factor authentication and start using a reliable password manager.
Scan for malware
Use an antivirus and other anti-malware protection tools to detect and cleanse infected files. The longer malware is allowed to operate, the more damage it can do.
