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Gmail logo

Is Gmail down?

Website status is based solely on the number of user reports submitted and is updated every 30 minutes using data from the past 24 hours. The status you see depends on the baseline — the average number of reports received in 30-minute time blocks over the past 24 hours. Learn more about how our tool works.

Gmail issues reported over the last 24 hours

This graph shows the status of Gmail website and apps as reported by users over the last 24 hours.

Want to see the status of other popular services? Visit our “is it down?” page!

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User comments about Gmail outages

Is Gmail not working for you? Let other users know what problems you’re facing.

Most recently reported Gmail outages and their causes

Gmail or its related Workspace services can sometimes be unavailable to users. Here are a few recent examples:

May 7, 2025

Duration: 7 hours 25 minutes

A bug introduced in a Workspace update caused PDF attachments to fail to render in Gmail for web and Android users. Google engineers resolved the problem later that day, according to the official incident report.

February 10, 2025

Duration: Approximately 36 minutes

Google’s Workspace Status Dashboard logged elevated error rates across Gmail, Calendar, and Chat that caused intermittent login failures.

August 12, 2024

Duration: About 2 hours 15 minutes

The monitoring company ThousandEyes observed significant packet loss within Google’s UK network that prevented many users from accessing Gmail and other Workspace apps. Google’s status page listed the event as a network connectivity issue.

Please note that this is public information from external sources, not our own. We cannot modify its content or guarantee its accuracy.

How does the status checker work?

We recalculate the status of the service every 30 minutes based on user reports submitted within the last 24 hours. This allows us to provide firsthand information on outages and helps to better understand the extent of the problem.

To do this, we first calculate a baseline — the average number of reports received in 30-minute time blocks over the past 24 hours. This helps us understand what “normal” activity looks like at any given time.

A mobile screen showing user outage reports used to determine website availability for the “Is it down?” page.

Once we have the baseline, we set thresholds to determine the status of the service:

Online: If the number of reports falls below 50% of the baseline, the service’s status is shown as “Online,” meaning everything is functioning normally.

Partial outage: If the reports fall between 50% and 75% of the baseline, the service might be facing some issues. We label this status as “Partial outage.”

Down: If the number of reports exceeds 75% of the baseline, the service is considered “Down,” indicating significant issues or an outage.

Frequently asked questions