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Information management

(also IM)

Information management definition

Information management refers to the process of collecting, organizing, storing, retrieving, analyzing, and using information to support business operations, decision-making, and strategic planning. Its primary goal is to ensure that the right people have access to the right information at the right time.

See also: freedom of information

Types of information management:

  • Data management involves the collection, storage, and retrieval of data. It ensures the accuracy, completeness, and reliability of data while making it available for decision making, analysis, and reporting.
  • Document management includes version control, access control, document retention policies, and document sharing.
  • Knowledge management involves the creation, sharing, and management of knowledge and information within an organization. It includes capturing and documenting tacit knowledge, best practices, and expertise.
  • Content management is the process of creating, managing, and publishing digital content.
  • Record management involves the systematic management of records throughout their lifecycle, from creation to destruction.

Information management challenges:

  • Data quality issues that can result in poor decision making include data that’s incomplete, inaccurate, inconsistent, or out of date.
  • Lack of standardization in information management within companies and departments can lead to inconsistency and confusion.
  • Overreliance on technology can cause complex systems to be constantly and difficult to maintain.