Is Replika safe? Everything you need to know about it

The Replika app is an artificial intelligence-based chatbot that mimics human conversations. Replika is advertised as an “AI companion” and can generate natural-sounding responses to user queries.

The Replika chatbot is intended to act as an AI “friend,” “sibling,” or “assistant.” Some people use it to remember tasks, brainstorm, discuss their interests, or vent after a long day. Others go further and treat Replika like a virtual friend or romantic partner.

The Replika AI uses a freemium business model. The app’s basic features are free, but users can pay for a Replika Pro subscription, which allows them to have various types of conversations (including intimate and sexual ones) and use voice-calling features.

Replika is a chatbot – a computer program created to simulate a real conversation between two parties. It generates natural-sounding responses based on messages entered by the user and its “knowledge,” which includes training data and previous discussions.

Chatbots such as Replika use machine learning, which means they mimic the human learning process. They can analyze human input and produce text similar to that created by humans.

Replika AI, like other emerging AI chatbots, doesn’t think independently and has no real intelligence. It is simply software trained on thousands of gigabytes of data that uses natural language processing technology to predict the next “correct” word in a sentence. The results, however, look realistic enough that some users develop close relationships with their Replikas.

The Replika app is a legitimate service developed by Luka, Inc., a software company based in San Francisco. The app uses SSL encryption to protect your data during transfer. Data is stored on secure servers and safeguarded by various security measures, such as passwords and firewalls.

However, using Replika has its risks. Various security concerns are associated with this app, especially regarding its data collection practices and misleading or inappropriate content generation. So staying cautious and understanding its potential dangers is crucial before sharing personal information with the chatbot.

Replika may seem fun, but it raises some serious concerns. So before signing up for the app, consider its risks.

1. Data privacy and data collection concerns

Replika has raised many concerns about data privacy and collection, especially within the European Union. Its privacy policy states that it collects significant data, including:

• The device’s operating system.
• Your IP address.
• Your geographic area.
• Usage data (e.g., links and buttons clicked).
• Messages and information sent and received in the app.
• Interests and preferences identified when using the app.

In addition, Replika shares some of this data with third parties. Although the Replika team promises not to share conversations or photos with its advertising partners and service providers, information such as email addresses, pages visited, or IP addresses is used for marketing purposes.

Replika also collects sensitive data that you may share during a conversation, such as your sexual orientation, gender identity, ethnicity, religion, or political views. The company doesn’t use this information for marketing purposes, but all applications and services are vulnerable to cyberattacks and data breaches. If not properly secured, such information could be lost.

The amount and character of data collected and the lack of transparency led Italy to ban the app in February 2023. Experts pointed to a lack of age verification measures, non-compliance with EU rules on processing children’s data, and the fact that the service poses a mental health risk to emotionally vulnerable people.

2. Misleading information

All artificial intelligence chatbots are prone to “AI hallucinations,” which refer to large language processing tools presenting false information as legitimate. Chatbots have been known to come up with nonexistent book titles, song lyrics, authors, scientists, and research papers. Replika is not an exception. It can provide inaccurate information in conversations because it works by predicting words in a sentence. It doesn’t understand what it is saying or why.

Chatbots, including Replika, are also limited by their training. The data used for training may be biased or contain errors, so you shouldn’t trust Replika to provide reliable information when you’re unaware of its sources or haven’t double-checked it.

3. No human moderation

What happens between Replika and you remains between Replika and you. Of course, it also stays on Replika’s servers, but in general, you can treat your interactions as private because no one is listening in real time. This is good news for users who want to have private conversations with Replika. However, lack of moderation can sometimes become an issue.

Chatbots like Replika are known for sometimes getting “out of control” – they can make users uncomfortable, generate increasingly bizarre responses, or even encourage violent behavior.

In 2021, for example, one of Replika’s users broke into Windsor Castle with a loaded crossbow, later saying he intended to assassinate Queen Elizabeth II. The investigation revealed that the criminal used the Replika chatbot, informed it of his plans, and received encouragement.

4. Inappropriate content concerns

Replika is known for steering conversations to more intimate and romantic topics. According to user reports, it can encourage users to engage in deeper and more personal relationships without their approval. The interactions can become sexual, and while the app claims to target users aged 18 or older, it doesn’t do much to verify their age.

5. Mental health-associated risks

Apps like Replika can pose a serious threat to people who are struggling with mental health problems or are lonely and vulnerable. The chatbot can be addictive, and many users have started to use Replika as a replacement for genuine human interaction.

There are reports of users admitting that they “fell in love” with their Replika chatbots and thought of them as real people. The decision to put the app’s romantic and intimate features behind a paywall was sparked by the number of users who became unhealthily attached to their AI chatbots.

Considering all the risks, is Replica even worth a try? That’s for you to decide once you weigh the benefits:

1. Emotional support or a virtual “friend”

Replika is, first and foremost, an AI companion. It can play virtually any role – that of a virtual friend, sibling, or friendly assistant. With its ability to generate natural-sounding responses, it can be a virtual buddy to hang out with.

Replika can also act as psychological and emotional support. According to some users, it provides some relief at times when they need to confide in someone, confess, or vent. It’s programmed to listen without judging, and while it can’t replace human interaction or professional help, it may provide some comfort for those suffering from isolation and loneliness.

2. Learning and practicing

The Replika AI app is also a tool that can help you learn and brainstorm. You can throw around ideas or ask questions that stimulate you intellectually. Some users also use it for inspiration and to boost their creativity.

3. Non-judgmental conversations

Replika allows you to express your thoughts in a non-judgemental environment. Unlike humans, it has no views on anything and therefore cannot judge. It can serve as a virtual buddy to whom you can say anything at any time. It doesn’t have limits against you complaining about the same thing again or chatting in the middle of the night.

4. Entertainment

Chatting with a chatbot can be just plain fun. You can ask questions and see how it responds. Replika also has a “Diary” feature, which generates notes about what the bot is “thinking” even outside your conversation. You can simply treat the app as a game – talk to it and see what happens.

You might think that a harmless AI chatbot would provide innocent fun for a child, but remember that Replika is intended for users over 18. Not to mention — it’s known for directing conversations to topics that aren’t kid friendly.

If you want to begin chatting with your AI assistant, check some of the security measures that can help protect your data.

1. Be cautious with personal information

As we mentioned, Replika stores user interactions. It means that it holds personal information provided by the user. Although the company claims to keep data secure, all online services can be hacked and breached. Stolen personal information can be used for identity theft, for example.

Stay cautious when talking to a chatbot, and be careful with the information you provide.

2. Set clear personal boundaries

One of the features that sets Replika apart from other bots is that its responses are tailored to the user based on its interactions with the app. When you talk to Replika, you teach it your communication style and what you expect. You can set boundaries by encouraging the chatbot to respond in a certain way and telling it to stop being inappropriate.

3. Keep your Replika account secured

Replika, like any other online service, is vulnerable to breaches and leaks. A data breach can put your data at risk, and you can’t do much about it. Most breaches happen when attackers target companies, and you can’t control how a company protects your data.

However, you can make sure you’ve done everything possible to reduce the impact of a data breach:

• Create a strong and unique password. If leaked, it will not be used to access other accounts. Learn how to create a strong password from our guide.
• Use antivirus software. Malware can steal passwords and other personal information, so make sure your device is protected.
• Avoid public Wi-Fi networks. Public hotspots are not always secure, and using an unsecured network can put you at danger, or even result in data theft. If you must use public Wi-Fi, get a VPN to protect the data in transit.

4. Use a VPN

A VPN can increase your security by putting an extra layer of encryption on your online traffic. It also hides your IP address and virtual location, exposing less personal information to the service, Replika’s third-party partners, and potential hackers in case of a data breach.