In late 2018, we ordered an industry-first independent assurance engagement to verify our no-logs claim – a cornerstone of our privacy mission. But our commitment didn’t end there, which is why we recently ordered a second expanded third-party examination. What was true then is true now – we do not, nor will we ever, monitor your internet activity for any reason.
We were the first to engage an industry-leading auditing and assurance firm – PricewaterhouseCoopers AG Switzerland (PwC Switzerland) – to independently analyze our service and evaluate our no-logs claims. Now, we’ve asked them for an even broader assurance engagement of our service.
VPN use is based on trust. When users connect to our servers, they trust us to provide them with the security and privacy they need – without peeking over their shoulders. It takes more than just a guarantee to maintain and cultivate that trust.
By engaging a widely trusted, independent firm like PwC Switzerland, we hope current and future users will understand that we take our no-logs claim seriously. We will always do everything we can to protect your security and privacy, and we will never log user activity for anyone.
This assurance engagement is not the end of that process. We will conduct more examinations in the future, and we are also exploring ways to offer constant third-party no-logs verification.
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