Disclaimer: The trademarks shown are for illustrative purposes only. NordVPN and Saily are developed by related entities, both part of the same corporate group.
Saily vs. Airalo: Full overview
At first glance, Saily opens in a new tab and Airalo share quite a few similarities: Both services are easy to use, provide reliable eSIM data connections (including 5G coverage), and cover more than 200 destinations worldwide. However, after a closer look, some differences emerge.
| Features | Saily | Airalo | ||
|---|---|---|---|---|
One eSIM for all destinations (no need to install a new eSIM for each destination) | ✅ | ❌ | ||
Easy to use | ✅ | ✅ | ||
5G coverage | ✅ | ✅ | ||
Additional features1 | ✅ | ❌ | ||
Coverage | 200+ destinations | 200+ destinations | ||
Lowest available rate |
|
| ||
Refund policy | 30 days following the date of purchase | 14 days following the date of purchase (or 30 days from when the issue occurred for activated plans) | ||
Allows phone calls and text messages |
| ✅ (Available on select plans in select countries and Global plans) | ||
Allows mobile hotspots | ✅ | ✅ | ||
Customer support | 24/7 live chat, email | 24/7 live chat, email | ||
Cash back |
| ✅ (minimum 5% in Airmoney with every purchase) | ||
Referral program | ✅ ($5 in credits for every referral) | ✅ ($3 in Airmoney for every referral) | ||
Trustpilot rating |
|
|
The information about eSIM features in this comparison was last verified on the eSIM services’ official websites on August 3, 2026. The Trustpilot ratings were also checked on their respective Trustpilot pages on the same date. All figures and ratings are subject to change.
1Ad blocker, virtual location changer, and/or dangerous website blocker.
2According to the official Saily website (August 3, 2026), Saily’s $1.99 price applies to the 1 GB plan for Austria, Bulgaria, and the Czech Republic (Czechia) only.
3According to the official Airalo website (August 3, 2026), Airalo’s $4.00 price is the lowest available rate for a 1 GB plan.
4Saily’s phone number service is a separate, optional add-on. It gives you a US phone number (+1) for calls and SMS in 130+ countries. Standard Saily data plans remain data only.
5Available on the Saily Ultra plan opens in a new tab only.
While both Saily and Airalo are easy to use, cover 200+ destinations, and support mobile hotspot setup, Saily provides greater flexibility with its reusable eSIM feature. Saily’s reusable eSIM allows you to switch between plans or countries without purchasing a new eSIM. The Saily app also includes features Airalo doesn’t offer — an ad blocker, a dangerous website blocker, and a virtual location changer.
Saily vs. Airalo: Pricing and data plans
Saily typically offers lower starting prices — particularly for short-term, single-country plans — which makes it a better fit for light-data users. For example, Saily’s 1 GB, 7-day plan for Spain costs $3.99, while Airalo charges $4.00 for a 1 GB plan that only lasts 3 days.
For heavier data needs, Airalo often offers comparable or slightly cheaper options. Its larger data plans — 5 GB, 10 GB, and 20 GB — are frequently more affordable in certain regions. So for travelers who use a lot of data, Airalo is often the stronger choice.
Where Saily does cost more, the price difference often reflects what’s included. Every Saily plan comes with a reusable eSIM, an ad blocker, a dangerous website blocker, and a virtual location changer at no extra cost. For travelers who appreciate those features, the overall value can outweigh a higher per-GB rate on larger plans in countries like Canada or France.
The table below compares some of the most popular plans and pricing from both service providers.
| Data plan | Saily | Airalo |
|---|---|---|
Spain 1 GB over 7 days 1 GB over 3 days 3 GB over 7 days 3 GB over 30 days 5 GB over 7 days 5 GB over 30 days 10 GB over 15 days 10 GB over 30 days 20 GB over 30 days Unlimited GB* over 5 days | $3.99 - - $6.99 - $9.99 - $15.99 $22.99 $18.99 | - $4.00 $6.00 - $8.00 $9.00 $13.50 $14.00 $20.00 $17.00 |
Turkey 1 GB over 7 days 1 GB over 3 days 3 GB over 7 days 3 GB over 30 days 5 GB over 7 days 5 GB over 30 days 10 GB over 15 days 10 GB over 30 days 20 GB over 30 days Unlimited GB* over 5 days | $3.99 - - $6.99 - $9.99 - $15.99 $22.99 $18.99 | - $4.00 $6.50 - $9.00 $10.00 $15.00 $15.00 $22.50 $18.50 |
Canada 1 GB over 7 days 1 GB over 3 days 3 GB over 7 days 3 GB over 30 days 5 GB over 7 days 5 GB over 30 days 10 GB over 15 days 10 GB over 30 days 20 GB over 30 days Unlimited GB* over 5 days | $5.29 - - $12.00 - $17.99 - $30.99 $43.99 $19.99 | - $7.00 $9.00 - $14.00 $18.00 $20.00 $20.00 $34.00 $27.00 |
France 1 GB over 7 days 1 GB over 3 days 3 GB over 7 days 3 GB over 30 days 5 GB over 7 days 5 GB over 30 days 10 GB over 15 days 10 GB over 30 days 20 GB over 30 days Unlimited GB* over 5 days | $3.99 - - $8.99 - $11.99 - $19.88 $26.99 $18.99 | - $4.00 $7.00 - $9.50 $11.00 $15.50 $16.00 $23.50 No unlimited data option |
The price data in this table was taken from each eSIM service provider’s website on August 3, 2026, and is subject to change.
*The Saily unlimited plan offers 5 GB per day at full speed, followed by unlimited data at speeds of up to 1 Mbps. Airalo’s Unlimited eSIM plans give you 3 GB of high-speed data per 24-hour period. If you exceed that, speeds drop to 1 Mbps until the allowance resets — every 24 hours from the moment of activation.
Which has more flexible plans, Saily or Airalo?
The table shows that Airalo offers more duration choices per data size — for example, 5 GB plans in both 7-day and 30-day options, and 10 GB plans in both 15-day and 30-day options. Saily offers one duration per data size, with most plans running 7 or 30 days. Airalo’s shortest plan also runs just 3 days, compared to Saily’s 7-day minimum. For travelers who want to match a plan precisely to their trip length, Airalo gives more choices.
Discounts and referral programs
Both Saily and Airalo offer ways to reduce the cost of your eSIM plan:
- Referral programs. Both platforms reward you for successful referrals, though the rewards differ. On Saily, a successful referral earns you $5 in credits — and your friend gets $5 off their first purchase at checkout. On Airalo, each referral earns you $3 in Airmoney, while your friend gets $3 off their first eSIM at checkout.
PRO TIP
For a limited time, Saily also runs a Rewards sprint, where you can refer friends and earn up to $50 in gift cards plus up to $50 in Saily credits. Rewards unlock at 3 referrals ($10 gift card), 6 referrals ($15 gift card), and 10 referrals ($25 gift card).
- Discount codes. Both Saily and Airalo offer discount codes for their eSIM data plans. Airalo runs a rotating monthly promotion — as of August 3, 2026, that’s 15% off your first eSIM. Saily offers a standing 5% discount across all plans — enter the code at checkout to apply it.
The data was taken from each eSIM service provider’s website on August 3, 2026, and is subject to change.
Payment methods
Both service providers cover the most common payment methods, including online payment platforms. Unlike Saily, Airalo also accepts Alipay — though only through its mobile app.
| Payment methods | Saily | Airalo |
|---|---|---|
Credit or debit cards | ✅ | ✅ |
PayPal | ✅ | ✅ |
Apple Pay | ✅ | ✅ (Not available in all countries) |
Google Pay | ✅ | ✅ |
AliPay | ❌ | ✅(Only via the mobile app) |
In-app currency | ✅ (Saily credits) | ✅ (Airmoney) |
The data in this comparison was taken from each eSIM service provider’s website on August 3, 2026, and is subject to change.
Saily vs. Airalo: Data coverage and connectivity
Both Saily and Airalo offer wide coverage and reliable connectivity, but how do they compare? Let’s review their coverage, speed, and reliability to help you decide which one is the better choice for your trip.
Who offers better coverage, Saily or Airalo?
Saily and Airalo both cover 200+ destinations worldwide. Their regional strengths, however, differ.
- Saily provides broader coverage in the Caribbean islands, the Middle East, and North Africa.
- Airalo covers more ground in Europe, Latin America, Africa, Asia, and Oceania.
At the Global plan level, Airalo also covers more countries than Saily. Still, for the vast majority of destinations, both service providers will have you covered.
The data in this comparison was taken from each eSIM service provider’s website on August 3, 2026, and is subject to change.
Speed and reliability
Saily and Airalo both support 3G, 4G LTE, and 5G connectivity, depending on the local network provider in each country. Neither service can guarantee a specific speed — actual performance depends on your location, your device, and which networks are available in that area.
Both service providers offer 5G on select plans in supported countries and regions. On Saily, connectivity is listed as 3G/4G/LTE/5G depending on local network providers. On Airalo, you can check whether a specific plan includes 5G access under the “Network” section in the plan details. Even where 5G is listed, the connection may drop to 4G, LTE, or lower if the signal isn’t strong enough in your location.
For most everyday tasks — browsing, messaging, and navigation — 4G LTE is sufficient on both platforms.
Saily vs. Airalo: Ease of use
Both Saily and Airalo prioritize simplicity. Their user-friendly apps get you connected fast. Each service lets you install and start using your eSIM with just a few taps.
Activation process
The main difference between the two service providers is how and when your plan activates.
Saily gives you a 30-day window to install and activate your eSIM after purchase. If you install the eSIM before your trip, your data plan starts automatically when you land at your destination.
Airalo’s activation timing depends on the plan. Most eSIMs activate when you connect to a mobile network at your destination. Others activate immediately upon installation. Check the “Additional information” section of your chosen plan to confirm which activation method applies.
Interface and user experience
Both Saily and Airalo offer clean, straightforward app interfaces. Each app lets you switch between local and regional plans with a swipe, displays the price of the cheapest data plan directly on the country list, and includes a search bar to find a destination quickly.
The apps differ slightly in how they’re structured. Airalo opens directly on the store so that you can select a plan right away — its navigation menu has three tabs: “Store,” “My eSIMs,” and “Profile.” Saily’s store is accessible through the “Add data” button, and its navigation menu offers five tabs: “Home,” “Credits,” “Perks,” “Help,” and “Profile.” Saily also includes a dedicated “Security” section at the bottom of the “Home” page.
Saily users on Trustpilot generally describe the app as easy to download, install, and navigate, with many completing eSIM setup in just a few minutes. Reviewers frequently note the clean design, clear instructions, and helpfulness for non-technical users. On the negative side, some users reported the app running slowly, rebooting unexpectedly, or using a significant amount of data during setup. A few also found the mandatory app download inconvenient.*
Airalo users on Trustpilot are more divided. Many praise the app’s ease of use, straightforward installation, and affordability. At the same time, a number of reviewers report connection stability issues, frequent disconnections, and difficulties tracking data usage. Some also experienced problems with top-ups and found customer support hard to reach through the app.*
*Customer feedback summaries are based on Trustpilot reviews, reflect a range of user experiences, and were checked on August 3, 2026. Individual results may vary.
Saily vs. Airalo: Additional features
Saily outshines Airalo when it comes to extra features. The Saily app stands out by offering added security features opens in a new tab that most eSIM services don’t include.
Airalo keeps things simple. It’s a reliable eSIM service with access to plans in over 200 destinations, but it doesn’t include extras like Saily’s ad blocker, which helps save your data. Airalo focuses on keeping you connected — without the additional tools.
| Feature | Saily | Airalo |
|---|---|---|
Ad blocker | ✅ | ❌ |
Web protection | ✅ | ❌ |
Virtual location | ✅ | ❌ |
The data in this comparison was taken from each eSIM service provider’s website on August 3, 2026, and is subject to change.
Saily’s security features
While both services use standard security measures such as data encryption, privacy protection, and user verification, Saily — made by the creators of NordVPN — offers additional safety benefits, particularly the ad blocker, web protection, and virtual location features.
Saily’s ad blocker, powered by NordVPN’s scam and phishing protection, provides a less distracting browsing experience. The web protection feature blocks malicious sites and limits online trackers. These security extras work alongside your data connection automatically, without any complicated setup.
Travelers who want to access content from home can also use Saily’s virtual location feature, which lets you browse with more privacy and reach home-region content from abroad. They can choose from more than 115 virtual locations around the world, including the US, Japan, France, and Australia.
Saily vs. Airalo: Business profiles
For business travelers, both Saily and Airalo offer business profiles. These business profiles allow companies to allocate data plans to their employees, purchase eSIMs in bulk, and manage them under one corporate account.
| Feature | Saily | Airalo |
|---|---|---|
Bulk eSIM purchases | ✅ | ✅ |
Flexible data allocation | ✅ | ✅ |
Consolidated invoicing | ✅ | ✅ |
Onboarding process | Instant, no contracts or commitments required | SSO integration, verification may take a few days |
eSIM distribution | Users activate plans through the Saily app or via QR code | Admin-assigned, employee self-purchase, or QR code |
Budget controls | ✅ | ✅ |
Usage analytics dashboard | ✅ | ✅ |
Credits back on purchases | ✅ (3%) | ❌ |
Web protection | ✅ | ❌ |
Enterprise compliance certifications (SOC 2, GDPR, PCI DSS) | ❌ | ✅ |
Data, voice, and text plans | ❌ (Data only for now) | ✅ |
Data subscription plan options | ✅ (Saily Ultra — unlimited data with travel perks) | ❌ |
Supported currencies | USD, EUR, GBP | USD |
Number of destinations | 200+ | 200+ |
Both platforms offer strong business solutions with overlapping features like bulk purchases, flexible data allocation, and consolidated invoicing. Saily stands out with its built-in web protection for teams and credits back on purchases, while Airalo provides more advanced budget controls, usage analytics, and enterprise-grade compliance certifications for larger organizations.
This information was obtained from the Airalo Partners website and Saily’s business profile representatives on August 3, 2026, and is subject to change.
Saily vs. Airalo: Customer support and refund policy
The final round of the Saily vs. Airalo comparison covers customer support and refund policies. Despite being a newer player, Saily holds its own. Let’s see how they match up.
Customer support options
Both Saily and Airalo offer multiple support channels for eSIM-related questions.
| Feature | Saily | Airalo |
|---|---|---|
Customer support channels | Email, in-app chat, and via the Support Center on the web | Live chat (web and app), WhatsApp, and email |
Support availability | 24/7 support | 24/7 support |
Customer feedback | Most reviewers praise the helpfulness and efficiency of support agents in resolving issues quickly. Many appreciate human representatives who provide step-by-step guidance after initial AI interaction. A few customers reported negative experiences, including agents not reading messages or issues when the internet stopped working. | Most reviewers describe the service as reliable and praise customer support for being helpful and reassuring. Some users report quick issue resolution, while others experience long wait times or difficulty reaching a live agent. A few customers expressed frustration with unresolved issues and AI-only responses. |
Customer feedback summaries are based on Trustpilot reviews, reflect a range of user experiences, and were checked on August 3, 2026. Individual results may vary.
Refund process
The refund policies for Saily and Airalo have some important differences — particularly in the timeframe and conditions.
| | Saily | Airalo |
|---|---|---|
Refund policy type | Full refund for non-activated plans within 30 days of purchase. If you didn’t use most of the data because of service quality issues, you may be eligible for a full or partial refund. | Full refund for non-activated plans within 14 days. For activated plans, you may be eligible for a full or partial refund for unused data if the issue was caused by Airalo, provided you submit a refund request within 30 days of the issue. |
Time frame | 30 days from the date of purchase | 14 days from purchase, or 30 days from when the issue occurred |
Processing time | Usually decides within five working days and issues refunds within 30 calendar days | Up to 30 working days, depending on your payment provider |
Platform for requests | Saily app, website form, or live chat | Email or in-app/web-based chat |
This data was taken from each eSIM service provider’s website on August 3, 2026, and is subject to change.
Saily’s 30-day refund window gives it a clear edge over Airalo’s 14-day window for non-activated plans.
Customer reviews
Both Saily and Airalo have received positive reviews from travelers, though Saily holds a notably higher rating on Trustpilot.
Saily has a 4.7/5 rating on Trustpilot from more than 28k reviews. The most common praise centers on support quality — reviewers describe agents as patient and efficient, often resolving issues in a single interaction. The app’s simplicity is also a recurring highlight, with many users noting that installation and setup require minimal effort. On the negative side, some customers experienced eSIM connectivity failures, and a handful felt their concerns weren’t fully understood by support staff.
Airalo holds a 4.0/5 rating from more than 37k reviews. Reviewers most often point to the low cost and reliable performance across popular destinations as the main reasons they return to the service. Where complaints appear, they tend to focus on inconsistent speeds in some regions, a setup process that not all users find intuitive, and data allowances that can run short on longer trips.
The Trustpilot ratings and user reviews were verified on each eSIM service provider’s respective Trustpilot page on August 3, 2026. Please note that these ratings and reviews are subject to change.
Which one should you choose: Saily or Airalo?
Choosing between Saily and Airalo often depends on your specific travel needs. Both apps offer reliable and convenient eSIM services, but each has distinct advantages that appeal to different types of travelers.
Consider Saily if:
- You want affordable eSIM data for international travel, especially for light data use like browsing, messaging, or checking maps.
- You value security features like web protection to shield your device from malware and phishing.
- You want a reliable service backed by Nord Security, the company behind NordVPN.
- You need an ad blocker that filters out malicious domains and ads while saving data.
- You’re traveling to one region or country and need focused data coverage.
- You need a US phone number for calls and SMS while traveling (available as a separate add-on from $0.99/month for the number, with call and SMS plans purchased separately).
- You want access to Nord Security tools like NordVPN, NordPass, and Incogni through Saily’s Ultra plan.
For more details, read our full Saily review.
Consider Airalo if:
- You need eSIM plans that include calls and SMS natively within the plan (available on select plans in select countries, including Global plans).
- You’re traveling to two or more countries and want a regional or global plan instead of buying separate eSIMs.
- You need more data at a lower cost, particularly for 10 GB and above in certain regions.
- You want more plan-duration options to match your exact trip length, including short 3-day plans.
- You’re a business user who needs centralized billing, budget controls, and usage analytics for your team.
- You’d rather pay through Alipay in addition to standard cards and digital wallets.
If you’re curious to learn more, read our full Airalo review.
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