Is Facebook Messenger down?

Any online service may experience various issues, like problems with its servers and network or interruptions due to maintenance. An outage could also happen because of a cyberattack, a technical issue on the service provider’s side, or a government’s decision to block a certain website.

If you’re not receiving all messages on the Facebook Messenger app, or if some of your messages are not being delivered, your app may be out of date. Check the app version you’re running and update it in the app store. Make sure your device has enough storage space to receive messages.

Facebook Messenger won’t send or receive any messages during network disruptions. Check your internet connection and try switching to mobile data.

Reception issues can also result from encryption. Messenger uses end-to-end encryption to secure messages, and you need to create a PIN code to access encrypted messages when you switch devices. Make sure you have entered the PIN code to synchronize your chats.

In some cases, Facebook may restrict you from sending messages on Messenger if it detects suspicious activity or if your account is reported for breaching its terms and conditions. You also can’t send or receive messages from users who have blocked you.

If you’re not receiving Facebook Messenger notifications, check the in-app settings first to see if the notifications are switched on:

1. 1.

   Open the Messenger app on your phone.

2. 2.

   At the bottom right corner, select “Menu” and go to settings.

3. 3.

   Select “Notifications and sounds” and toggle on notifications that you want to receive.

In some cases, you may not be receiving notifications due to your phone settings. Make sure you have the “Do not disturb” and power-saving modes disabled because these features can block notifications. You can also check if notifications are switched on in your device’s settings.

Facebook Messenger might not be working on your phone due to issues with the software or hardware or network interference. Common disruption causes include:

• An outdated app. Running an old version of the app might cause bugs. Update the app on your device. If the app is up to date, try to uninstall and reinstall it to fix possible issues.

• An outdated OS. Messenger’s minimum iOS and Android requirements change frequently, and you might need to update your OS to access the app. If you have an old phone that does not support the latest Messenger version, some features may malfunction. You need to upgrade the device or access Messenger via the desktop Facebook website.

• Low storage space. Messenger requires storage availability to send, receive, and load messages and attachments. Make sure your device has enough storage for the app.

• Corrupted data or cache. Issues with the app’s cache can cause chats to load incorrectly. Clear the cache and data in your device’s settings.

• A Meta services outage. Meta services may be experiencing server outages, which can interfere with your access to Messenger. Wait for Meta to resolve the issue and try again.

• Network issues. Messenger may be unavailable if you’re experiencing internet connection issues. Check your connection, switch to mobile data, or wait until your internet service provider resolves the issue.

Video calls on Facebook Messenger often don’t work due to hardware issues. Check your device’s hardware settings to ensure the right input and output devices are selected. If you’re using the mobile app, make sure you’ve allowed it to access your microphone and camera in the settings. Try to reinstall the app to fix permission issues and test if the video call works.

Internet connection disruptions can also interfere with video calls. If you’re using a VPN, try pausing or disconnecting it. Switch between the internet and the mobile connection for quality changes. Close background apps and pause downloads to improve the connection.

If Facebook Messenger keeps crashing on your device, try to troubleshoot the app:

• Uninstall and reinstall Facebook Messenger on your device.

• Restart your device to clear temporary files.

• Check for updates and install the latest app version if it’s available.

• Clear your device’s cache and app data.

• Delete unnecessary files to free up your device’s storage.

• Update your device’s OS to the latest available version.

If the issues persist, get in touch with Messenger’s support team directly.

If you suspect that Facebook Messenger is experiencing a service disruption, you can check this page to confirm if other users are experiencing similar issues. Leave a report to let others know about ongoing issues with Messenger. Check Meta’s support channels to learn if the issue is local or affects other services and wait for it to be resolved.

Although Meta doesn’t provide a visual outage map, you can check the live status updates of its tools and services, including Facebook Messenger, on the official Meta status and outages page.

You can also find outage details and user reports by scrolling to the top of this page. If you’re reporting an outage, you can mention your location in the comment to help inform other users.

Please use the issue report form on this page to let us know if you are experiencing any issues. You can also leave a comment for other users to see. If you want to report that something isn’t working directly to Facebook Messenger, you can visit its website.

Although Messenger can experience local outages without disruptions to other Meta services, in some cases, the issues are global and affect the entire infrastructure. This means that Facebook, WhatsApp, Instagram, Threads, and other Meta services may also be down. To check if the outage only affects Messenger, you can launch the Facebook app or website and verify whether you experience any disruptions. If it fails to load, the outage likely affects multiple Meta services.

As of April 2026, Facebook Support has confirmed that the standalone Facebook Messenger website is no longer available. You can now only access Messenger through the Facebook website or the Messenger mobile app. That said, if you’re experiencing issues with either one, it doesn’t necessarily mean the problem is widespread across all Meta services. Website and app outages can happen because of server maintenance, network disruptions, cyberattacks, or even regional connectivity issues that affect only some users. For instance, if the Facebook website is experiencing issues, you might still be able to access Messenger through the mobile app.