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Is HBO Max down?
Website status is based solely on the number of user reports submitted and is updated every 30 minutes using data from the past 24 hours. The status you see depends on the baseline — the average number of reports received in 30-minute time blocks over the past 24 hours. Learn more about how our tool works.
HBO Max issues reported over the last 24 hours
A significant number of users report issues with the website, apps, and other services.
HBO Max may be experiencing intermittent issues based on user reports.
User reports show no current issues.
This graph shows the status of the HBO Max website and apps as reported by users over the last 24 hours.
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User comments about HBO Max outages
Is HBO Max not working for you? Let other users know what problems you’re facing.
Most recently reported HBO Max outages and their causes
HBO Max has been unavailable to users from time to time — here’s what happened:
October 27, 2025
Duration: 4 hours
Based on the Economic Times, thousands of users couldn't connect to HBO Max, likely due to connectivity issues between the app and platform’s servers.
August 21, 2022
Duration: 6 hours
According to the Washington Post, HBO Max crashed for thousands of users watching the House of the Dragon premiere on Amazon Fire TV Stick.
July 22, 2021
Duration: 1 hour
According to What To Watch, HBO Max went down along with a number of other popular websites due to issues with DNS services.
Please note that this is public information from external sources, not our own. We cannot modify its content or guarantee its accuracy.
How does the status checker work?
We recalculate the status of the service every 30 minutes based on user reports submitted within the last 24 hours. This allows us to provide firsthand information on outages and helps to better understand the extent of the problem.
To do this, we first calculate a baseline — the average number of reports received in 30-minute time blocks over the past 24 hours. This helps us understand what “normal” activity looks like at any given time.
Once we have the baseline, we set thresholds to determine the status of the service:
Online: If the number of reports falls below 50% of the baseline, the service’s status is shown as “Online,” meaning everything is functioning normally.
Partial outage: If the reports fall between 50% and 75% of the baseline, the service might be facing some issues. We label this status as “Partial outage.”
Down: If the number of reports exceeds 75% of the baseline, the service is considered “Down,” indicating significant issues or an outage.
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