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Xbox network logo

Is the Xbox network (Xbox Live) down? Check the status

Website status is based solely on the number of user reports submitted, and is updated every 30 minutes using data from the past 24 hours. The status you see depends on the baseline — the average number of reports received for that time period over the past 24 hours. Learn more about how our tool works.

Xbox network (Xbox Live) issues reported over the last 24 hours

This graph shows the status of the Xbox network (Xbox Live) website and apps as reported by users over the last 24 hours.

Want to see the status of other popular services? Visit our “is it down?” page!

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User comments about the Xbox network (Xbox Live) outages

Is the Xbox network (Xbox Live) not working for you? Let other users know what problems you’re facing.

Major Xbox network (Xbox Live) outages and their causes

Sometimes, the Xbox network (Xbox Live) can be unavailable to its users. Here are some examples of past reported cases and likely reasons behind the outages.

July 2, 2024

Duration: 7 hours

A global Xbox network outage prevented users from signing in, playing games, and accessing online services. According to The Verge, the issue impacted millions of users worldwide.

May 6, 2022

Duration: 2 days

According to Kotaku, DRM server issues caused by system failures prevented users from accessing digital games, even in offline mode.

February 25, 2021

Duration: 5 hours

A backend configuration error led to global sign-in problems on the Xbox network. According to Gizmodo, millions of users were affected.

Please note that this is public information from external sources, not our own. We cannot modify its content or guarantee its accuracy.

How does the status checker work?

We recalculate the status of the service every 30 minutes based on user reports submitted within the last 24 hours. This allows us to provide firsthand information on outages and helps to better understand the extent of the problem.

To do this, we first calculate a baseline — the average number of reports received in 30-minute time blocks over the past 24 hours. This helps us understand what “normal” activity looks like at any given time.

A mobile screen showing user outage reports used to determine website availability for the “Is it down?” page.

Once we have the baseline, we set thresholds to determine the status of the service:

Online: If the number of reports falls below 50% of the baseline, the service’s status is shown as “Online,” meaning everything is functioning normally.

Partial outage: If the reports fall between 50% and 75% of the baseline, the service might be facing some issues. We label this status as “Partial outage.”

Down: If the number of reports exceeds 75% of the baseline, the service is considered “Down,” indicating significant issues or an outage.

Frequently asked questions