home

Remote infrastructure management

Remote infrastructure management

Remote infrastructure management definition

Remote infrastructure management (RIM) refers to a practice in which an organization’s IT infrastructure, including servers, networks, and databases, is monitored and managed remotely by a team of experts. This approach allows businesses to outsource their IT management to specialized service providers, often located in another city or country.

See also: real-time data, low latency, application performance monitoring

Remote infrastructure management benefits:

1. Cost savings. It often leads to significant cost savings, as organizations can reduce the size of their IT departments while some may even choose to eliminate it completely.
2. 24/7 monitoring. Round-the-clock monitoring can help ensure that an organization identifies and addresses issues immediately, leading to increased uptime.
3. Access to expertise. RIM service providers are experts in various IT domains which can help the organization access specialized knowledge whenever it’s needed.

Remote infrastructure management drawbacks

1. Data security concerns. Giving the full infrastructure access and control to a third party may potentially lead to security risks, especially if the service provider does not follow security protocols strictly.
2. Latency issues. Depending on the connectivity and the tasks being performed, there might be latency issues that can affect the performance of company operations.
3. Dependency. Relying on a third party for critical IT functions makes the organization highly dependent on that provider.