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Is Xfinity by Comcast down? Check for outage reports
Website status is based solely on the number of user reports submitted and is updated every 30 minutes using data from the past 24 hours. The status you see depends on the baseline — the average number of reports received in 30-minute time blocks over the past 24 hours. Learn more about how our tool works.
Xfinity issues reported over the last 24 hours
A significant number of users report issues with the website, apps, and other services.
Xfinity may be experiencing intermittent issues based on user reports.
User reports show no current issues.
This graph shows the status of Xfinity services, website, and apps as reported by users over the last 24 hours.
Want to see the status of other popular services? Visit our “is it down?” page!
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User comments about Xfinity by Comcast outages
Are Xfinity telecommunication and TV services down for you? Let other users know what problems you’re facing.
Most recently reported Xfinity outages and their causes
Xfinity by Comcast has been unavailable to users from time to time — here’s what happened:
July 31, 2025
Duration: 26 hours
According to The News Tribune, customers in Tacoma, WA, experienced an Xfinity internet outage after cable lines were damaged.
July 15, 2025
Duration: 24 hours
According to International Business Times, a massive Xfinity outage was recorded in several states after accidental damage to the fiber-optic cables.
May 2, 2025
Duration: 5 hours
According to Fox 26 Houston, a major outage affected Xfinity internet, TV, and VoIP services in Texas.
Please note that this is public information from external sources, not our own. We cannot modify its content or guarantee its accuracy.
How does the status checker work?
We recalculate the status of the service every 30 minutes based on user reports submitted within the last 24 hours. This allows us to provide firsthand information on outages and helps to better understand the extent of the problem.
To do this, we first calculate a baseline — the average number of reports received in 30-minute time blocks over the past 24 hours. This helps us understand what “normal” activity looks like at any given time.
Once we have the baseline, we set thresholds to determine the status of the service:
Online: If the number of reports falls below 50% of the baseline, the service’s status is shown as “Online,” meaning everything is functioning normally.
Partial outage: If the reports fall between 50% and 75% of the baseline, the service might be facing some issues. We label this status as “Partial outage.”
Down: If the number of reports exceeds 75% of the baseline, the service is considered “Down,” indicating significant issues or an outage.
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