First things first, these changes are made in the web configuration panel of your router. You can access it by visiting the local IP of your router from your web browser. The two most common, default local IPs that most routers have are 192.168.1.1 or 192.168.0.1 – you can access these by opening http://192.168.1.1 or http://192.168.0.1 in your browser. The default IP, username and password are listed in your router’s User Manual.
Please note, that L2TP alone does not encrypt your traffic, it only reroutes you through one of our servers. Please use it at your own risk. This does not apply to L2TP/IPsec.
Please also note that not all Arris routers support VPN, so yours might not have the following options. If it doesn’t – you will not be able to set up our service on it.
In order to setup an L2TP connection on your Arris router please access your router and under WAN Setup please change your Connection Type to L2TP.
Then select the following options: