Our top priority is customer data security. Operating under the jurisdiction of Panama allows us to guarantee our no-logs policy, which means that your activities while using the privacy solutions created by NordVPN.com are not monitored, recorded, logged, stored or passed to any third party.
From the moment a NordVPN.com user turns on the NordVPN.com software, their internet data becomes encrypted. It becomes invisible to governments, ISPs, third party snoopers and even NordVPN.com. Further, we have a strict no-logs policy when it comes to seeing user activity online: being based in Panama, which does not require data storage or reporting, we are empowered to deny any third party requests. Period.
In order to maintain the VPN service, the NordVPN.com website collects limited personal user information and Site performance data. If you decide not to provide this limited amount of information, we will not be able to provide you the VPN service.
Servers load. We monitor the server performance in order to recommend the most suitable servers to our customers.
In summary, all the website and service performance data is used for our user experience enhancement, and none of the data is associated with our customer activity while using the NordVPN.com service.
Contact us as specified below to find out what information we have collected about you, and to request any changes to or deletion of your information.
We do not knowingly collect information about children under the age of 13. If you find out that children under 13 have been using the NordVPN.com service, please contact us so that we can delete any information related to the children from our systems.
If you have any questions regarding the data protection regulation, you can reach us at email@example.com.