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Microsoft 365 logo

Is Microsoft 365 down?

Website status is based solely on the number of user reports submitted and is updated every 30 minutes using data from the past 24 hours. The status you see depends on the baseline — the average number of reports received in 30-minute time blocks over the past 24 hours. Learn more about how our tool works.

Microsoft 365 issues reported over the last 24 hours

This graph shows the status of the Microsoft 365 website and apps as reported by users over the last 24 hours.

Want to see the status of other popular services? Visit our “Is it down?” page!

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User comments about Microsoft 365 outages

Is Microsoft 365 not working for you? Let other users know what problems you’re facing.

Most recently reported Microsoft 365 outages and their causes

Microsoft 365 has been unavailable to users from time to time — here’s what happened:

October 2025

Duration: 3 hours

Microsoft 365 applications experienced widespread outages across multiple regions following a series of major service disruptions earlier in the month.

September 2025

Duration: 1 hour

An Exchange Online outage disrupted email and calendar access worldwide after a coding bug triggered repeated database failures.

August 2025

Throughout the month, Microsoft 365 suffered multiple outages. The first impacted users worldwide, while the second disrupted access to Microsoft 365 services, including Copilot AI, for users in North America.

Please note that this is public information from external sources, not our own. We cannot modify its content or guarantee its accuracy.

How does the status checker work?

We recalculate the status of the service every 30 minutes based on user reports submitted within the last 24 hours. This allows us to provide firsthand information on outages and helps to better understand the extent of the problem.

To do this, we first calculate a baseline — the average number of reports received in 30-minute time blocks over the past 24 hours. This helps us understand what “normal” activity looks like at any given time.

A mobile screen showing user outage reports used to determine website availability for the “Is it down?” page.

Once we have the baseline, we set thresholds to determine the status of the service:

Online: If the number of reports falls below 50% of the baseline, the service’s status is shown as “Online,” meaning everything is functioning normally.

Partial outage: If the reports fall between 50% and 75% of the baseline, the service might be facing some issues. We label this status as “Partial outage.”

Down: If the number of reports exceeds 75% of the baseline, the service is considered “Down,” indicating significant issues or an outage.

Frequently asked questions