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Is Amazon down right now?

Website status is based solely on the number of user reports submitted and is updated every 30 minutes using data from the past 24 hours. The status you see depends on the baseline — the average number of reports received in 30-minute time blocks over the past 24 hours. Learn more about how our tool works.

Amazon issues reported over the last 24 hours

This graph shows the status of Amazon website and apps as reported by users over the last 24 hours.

Want to see the status of other popular services? Visit our “is it down?” page!

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User comments about Amazon outages

Is Amazon not working for you? Let other users know what problems you’re facing.

Most recently reported Amazon Marketplace outages and their causes

Amazon has been unavailable to users from time to time — here’s what happened:

October 20, 2025

Duration: 15 hours

CNBC announced that the AWS outage caused the Amazon.com retail site to glitch — pages failed to load and some shoppers saw errors.

February 28, 2025

Duration: unknown

According to Daily Mail, Amazon’s website suffered a major worldwide outage that blocked checkout in New York, Chicago, Los Angeles, and Seattle. Most shoppers were unable to complete purchases.

Please note that this is public information from external sources, not our own. We cannot modify its content or guarantee its accuracy.

How does the status checker work?

We recalculate the status of the service every 30 minutes based on user reports submitted within the last 24 hours. This allows us to provide firsthand information on outages and helps to better understand the extent of the problem.

To do this, we first calculate a baseline — the average number of reports received in 30-minute time blocks over the past 24 hours. This helps us understand what “normal” activity looks like at any given time.

A mobile screen showing user outage reports used to determine website availability for the “Is it down?” page.

Once we have the baseline, we set thresholds to determine the status of the service:

Online: If the number of reports falls below 50% of the baseline, the service’s status is shown as “Online,” meaning everything is functioning normally.

Partial outage: If the reports fall between 50% and 75% of the baseline, the service might be facing some issues. We label this status as “Partial outage.”

Down: If the number of reports exceeds 75% of the baseline, the service is considered “Down,” indicating significant issues or an outage.

Frequently asked questions